Customer Service Advisors

    Seven Medical Group

    Experience: minimum 1 year

    Qualification: Bachelor’s Degree holder

    Salary: AED 5000 to 10000

    Location: Dubai, United Arab Emirates

    Company: Seven Medical Group

    Description:

    Seven Medical Group in Dubai is urgently hiring Arabic Female Customer Service Advisors for its Office in Dubai.

    Job requirements and responsibilities:

    • Maintaining positive, empathetic and professional attitude toward customers and colleagues at all times.
    • Ability to stay calm when customers are stressed or upset.
    • Ability to work under pressure and handle stressful workloads.
    • Ability to multi task through communicating with customers through various channels.
    • Acknowledging and resolving customer complaints and answer them in timely manner.
    • Processing appointments, rescheduling, cancelations and requests during the interaction.
    • Keeping records of customer interactions, transactions, comments and complaints.
    • Communicating and coordinating with colleagues as necessary.
    • Relay the customer’s feedback efficiently to your direct manager for fast actions.
    • Ensure customer satisfaction and provide professional customer support.

    Requirement:

    • High school, Institutional Diploma or B.A in any specialty.
    • Good command of English language is a MUST.
    • At least 1 year experience working in Call Centers or BPO is a MUST. Visit Visa is welcome to apply!
    • Due to business nature, Candidates should be Females ONLY.