Seven Medical Group
Experience: minimum 1 year
Qualification: Bachelor’s Degree holder
Salary: AED 5000 to 10000
Location: Dubai, United Arab Emirates
Company: Seven Medical Group
Seven Medical Group in Dubai is urgently hiring Arabic Female Customer Service Advisors for its Office in Dubai.
Job requirements and responsibilities:
- Maintaining positive, empathetic and professional attitude toward customers and colleagues at all times.
- Ability to stay calm when customers are stressed or upset.
- Ability to work under pressure and handle stressful workloads.
- Ability to multi task through communicating with customers through various channels.
- Acknowledging and resolving customer complaints and answer them in timely manner.
- Processing appointments, rescheduling, cancelations and requests during the interaction.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Relay the customer’s feedback efficiently to your direct manager for fast actions.
- Ensure customer satisfaction and provide professional customer support.
- High school, Institutional Diploma or B.A in any specialty.
- Good command of English language is a MUST.
- At least 1 year experience working in Call Centers or BPO is a MUST. Visit Visa is welcome to apply!
- Due to business nature, Candidates should be Females ONLY.