Customer Service Representative

    Max Piccnic Coaching

    Experience: 2 to 4 year

    Qualification: Bachelor’s Degree holder

    Salary: AED 4000 to 7000

    Location: Dubai, United Arab Emirates

    Description:

    Looking for a female Customer Service Representative (bilingual French and English speaking)

    JOB DESCRIPTION:

    • Looking for Female French living in Dubai and English as her second language
    • Written and oral fluency in both the languages
    • Able to work 20 hours per week (10 pm onwards UAE time)
    • Able to work from home or our Dubai office
    • Should have her own Visa
    • Providing clients with necessary information on various products and services
    • Resolving customer queries and complaints
    • Processing customer requests, payment and refunds
    • Maintaining a record of customer communication
    • Good computer skills
    • Ability to work in a team as well as independently
    • Making follow-up calls
    • Responding to customer emails
    • Calling clients to obtain and verify relevant information
    • Ability to offer excellent customer service
    • Must be very Organized, Trustworthy, and High Integrity