F & B SUPERVISOR

    Emirates Flight Catering

    Applications are invited for the position of F&B Supervisor – Al Majlis lounge

      • Position within: Food & Beverage  Airport Department
      • Reports to: Assistant F&B Manager
      • Location : Dubai International Airport
      • Category : Hospitality
      • Department : Al Majlis Lounge

    Key Accountabilities

      • Ensure all customers are provided with the best quality of food and service through cost effective and efficient management, assuring continuous improvement of food items.
      • Ensure that F&B operation is performed in compliance with the EKFC Service Standard including Hygiene and Safety aspects.
      • Ensure professional supervision of assigned staff by training, motivating and counselling to achieve the objectives agreed upon and provide the necessary guidance whenever required.
      • Demonstrated ability to identify and implement corrective actions arising from incident investigations.
      • Ensure that the standards of the service, the quality and prices of food items are maintained to a satisfactory level.
      • Comply with and practice EKFC Occupational Health and Safety Policy and procedures.
      • Responsible for implementing safe working practices and procedures in accordance with EKFC policies.
      • Demonstrate ability to identify and implement corrective actions arising from incident investigations.
      • Apply the Quality Policy and Quality System established in accordance with ISO 9001:2008 international standards and executes all responsibilities according to the department work procedures while reflecting EKFC Quality Policy.

    Essential Requirements and Competencies

    • Diploma holder in Hotel Management or equivalent qualification.
    • High standards of verbal and written communication in English.
    • Should have significant supervisory skills and organization competencies.
    • Experience in 4-5 star hotel environment.
    • Demonstrated ability to manage staff.
    • Knowledge of various food service styles.
    • Ability to resolve customer complaints and anticipate emerging customer needs to continually improve service standards.
    • A professional manner with the ability to work under pressure to meet targets and achieve results.
    • Strong planning and organizational skills with the ability to multi-task and manage time effectively.
    • Ability to collaborate cross functionally and at all levels and team based approach including ability to positively manage conflict.
    • Delivers effective, well-structured written/ spoken communication, with impact and energy.
    • High level of commitment to continuous improvement and adaptability to change.

    To apply for this job please visit ekfc.taleo.net.