Reservation Agent

    Last updated on September 30th, 2021 at 06:05 am

    PULLMAN

    Reservation Agent
    Takes reservations over the email, phone, by fax or internet and handles all associated operations.
    Increases and optimises room sales in line with the brand and hotel’s sales policy.
    What is in it for you:
    • Fully furnished accommodation and transportation
    • Employee benefit card offering discounted rates in Accor worldwide
    • Learning programs through our Academies
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing:

    • Follow up the administration of reservations very thoroughly, making check-in operations easier for the front desk team.
    • Presents the brand and/or Group’s loyalty programme to customers; adapts the sales pitch to each customer.
    • Provides answers that are adapted to customers’ needs, taking the accommodation possibilities into account

    Your experience and skills include:

    • Service focused personality is essential; customer related experience an asset
    • Ability to work well under pressure in a fast paced environment
    • Excellent communication skills and a professional presentation
    • Ability to work cohesively with fellow colleagues as part of a team

    Your team and working environment:

    • Friendly working Environment
    • We give opportunity to our team members to be innovative

      Our commitment to Diversity & Inclusion:
      We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

      Why work for Accor?
      We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
      By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

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    To apply for this job please visit careers.accor.com.