Senior Director, Solution Engineering

    Salesforce, Inc.

    Your Mission as Solutions Engineering / Pre-Sales Leader

    In this influential role, you will:

    • Lead Transformation Efforts: Guide customers through their digital transformation journeys, offering strategic counsel on adoption and achieving long-term success.
    • Inspire and Develop a High-Performing Team: Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers with complementary skills and expertise.
    • Collaborate for Success: Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with customer needs across a range of industries.
    • Shape Solutions: Ensure your team designs and demonstrates impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies.
    • Foster Growth and Innovation: Develop innovative go-to-market strategies, drive organisational productivity, and champion cross-functional collaboration to achieve strategic goals.
    • Champion Salesforce Values: Embody Salesforce’s core values in every aspect of your leadership, serving as a role model for your team and the wider organisation.

    Key Responsibilities

    • Partner with Sales leadership to communicate and deliver Salesforce’s transformational value proposition.
    • Drive a mindset shift beyond technical discussions to focus on transformation, innovation, and long-term impact.
    • Lead and manage a diverse Solutions Engineering team, ensuring a balance of skills and perspectives to meet customer needs effectively.
    • Collaborate with Sales to create and execute growth plans that align with Salesforce’s strategic vision.
    • Attract, develop, and retain top-tier talent, creating a culture of performance, innovation, and career growth.
    • Develop and scale organisational programmes to enhance team productivity, expertise, and collaboration.
    • Represent Salesforce at the highest levels, engaging with customers and stakeholders through thought leadership and strategic discussions.
    • Support customer engagements by facilitating discussions at both the CIO level and deep technical conversations with Heads of Architecture.
    • Continuously evaluate and evolve team capabilities to meet emerging market and customer needs.

    Skills and Experience

    • Leadership and Strategy:
      • 10+ years of experience in a leadership role within strategy, management consulting, or sales organisations, with expertise in pre-sales, sales, and project delivery.
      • Demonstrated ability to build and manage high-performing teams while fostering a collaborative, innovative culture.
    • Industry-Focused Solution Leadership:
      • Develop and lead a team of solution engineers specialising in manufacturing, automotive, utilities, energy, and retail industries, delivering tailored, innovative Salesforce solutions that address sector-specific challenges and opportunities.
    • Strategic Industry Domain Knowledge:
      • Partner with sales, product, and engineering teams to align Salesforce’s industry cloud offerings and technologies with customer goals, driving adoption and measurable business outcomes across these key verticals.
    • Customer-Centric Approach:
      • Strong track record of engaging C-level executives and influencing their transformation agendas.
      • Experience selling and delivering solutions at the executive level, with a focus on value and outcomes.
    • Technical Expertise:
      • Strong understanding of cloud computing technologies and the ability to articulate their business benefits clearly.
      • Proficiency in IT architecture, enterprise applications, and business process integration.
    • Transformation Mindset:
      • Deep knowledge of design thinking and human-centred approaches to innovation and problem-solving.
      • A passion for technology, innovation, and driving continuous improvement.
    • Operational Excellence:
      • Strong analytical and negotiation skills, particularly when engaging at the C-level.
      • Proven ability to deliver revenue targets while maintaining a focus on team development and growth.
    • Personal Attributes
      • Exceptional communication and presentation skills, both written and verbal.
      • A forward-thinking and strategic mindset with a focus on execution and delivering measurable outcomes.
      • Ability to evaluate and reshape existing teams while mentoring and inspiring individuals to achieve their potential.
      • Skilled at balancing strategic vision with attention to detail and operational execution.
      • Fluency in Arabic and English

    *LI-Y

    To apply for this job please visit salesforce.wd12.myworkdayjobs.com.