Senior Staff Admin & Planning

    ERC International Recruitment

    Description:

    We are hiring a Senior Staff Admin & Planning

    Industry: Consumer Electronics

    Location: Dubai

    Responsibilities:

    • Warranty Claims Management
    • Monitor and manage Warranty Claim holding ratio
    • Ensure that all warranty claims comply with companies Warranty Policy
    • Maintain warranty provision as defined by HQ on a monthly/ quarterly basis
    • Monitor and control the use of Special Codes

    Requirements:

    • 5+ yrs. of experience in Customer Service with a reputed Company
    • Currently working in GCC/ Existing GCC working experience
    • Bachelor degree
    • Driving for results – burning desire to overcome obstacles and deliver superior results
    • Creative intelligence – ability to analyze from differing perspectives, create alternatives and develop innovatively breakthroughs