Clinic Administrator

A healthcare organization in Al Ain is hiring an experienced Clinic Administrator to oversee daily administrative operations and help maintain efficient clinic performance. The role is suitable for an organized healthcare administrator who can manage patient services, operational KPIs, documentation, and coordination with clinical teams.

The successful candidate will support front-desk operations, appointments, patient records, billing and insurance coordination, reporting, and quality-improvement activities while ensuring a professional patient experience and compliance with clinic procedures.

Key Responsibilities

• Manage daily clinic administration and front-office operations.
• Monitor quality standards, KPIs, patient satisfaction, and service performance.
• Coordinate appointments, patient registration, enquiries, and front-desk services.
• Coordinate with doctors, nurses, and other clinical staff.
• Maintain accurate patient records and administrative documentation.
• Assist with billing, insurance coordination, and clinic paperwork.
• Handle calls, emails, correspondence, and patient concerns professionally.
• Prepare reports and support management with schedules and administrative tasks.
• Contribute to quality-improvement and efficiency initiatives.

Requirements

• Proven experience in clinic, hospital, medical-center, or healthcare administration.
• Experience monitoring KPIs and quality standards is preferred.
• Strong communication, organization, and multitasking skills.
• Proficiency in MS Office and administrative systems.
• UAE healthcare experience is preferred.
• Immediate joiners are highly preferred.