Data Entry Operator | Millennium Plaza Downtown Dubai

Job Overview:

Millennium Plaza Downtown Dubai is hiring a Data Entry Operator for the Front Office team. The key responsibility is to ensure accurate and timely submission of passport information for all guests to the Dubai Police Department, playing a critical role in compliance and guest data management.

📌 Key Responsibilities:

• Enter and update all in-house guest and event information on the Police system.
• Ensure accurate passport scanning and report inconsistencies to the manager.
• Timely data input to reduce backlog at the front desk.
• Maintain data entry standards as per Police (CID) guidelines.
• Cross-check guest records between the police system and Opera PMS, resolving mismatches.
• Maintain proper filing and document control.
• Support the Front Desk team as required.
• Handle guest inquiries and complaints politely and efficiently.
• Stay updated with room rates, types, and locations.
• Maintain professional grooming and appearance.
• Attend daily briefings and departmental meetings to improve operations.

✅ Skills & Qualifications:

• Detail-oriented with excellent data accuracy.
• Familiarity with hotel systems like Opera PMS is a plus.
• Strong interpersonal and customer service skills.
• Able to work under pressure and handle sensitive data.
• Knowledge of compliance processes for Dubai Police guest registration is preferred.

🌟 Why Join Millennium Hotels?

• Work in a prestigious 5-star hotel in the heart of Dubai.
• Be part of a supportive and high-performing front office team.
• Opportunity to grow within the Millennium Hotels group.
• Learn and contribute to both guest services and regulatory compliance.