Guest Relations Agent

Suiteable Holiday Homes is expanding its Guest Relations team and is hiring a Guest Relations Agent in Dubai. The role focuses on delivering a positive guest experience throughout stays, responding to inquiries and requests, coordinating with internal teams, supporting check-in and check-out activities, and maintaining accurate guest communication and records. Candidates should have previous experience in holiday homes, vacation rentals, hotels, hospitality, guest relations, or front-office operations. UAE or Dubai hospitality experience is an added advantage. The source lists an estimated salary of AED 4,500–6,500 per month and expects candidates to work six days per week on rotational shifts. Strong communication, interpersonal, organizational, and problem-solving skills are important, together with a customer-focused and proactive approach. The position is suitable for hospitality professionals who enjoy direct guest interaction and can maintain service standards in a fast-paced holiday-home environment.

Key Responsibilities

• Deliver high-quality guest service throughout the stay.
• Respond to guest inquiries, requests, and concerns.
• Coordinate with internal departments for smooth guest operations.
• Support guest check-in, check-out, and front-office activities.
• Maintain accurate guest records and communications.
• Maintain hospitality standards and support customer satisfaction.
• Assist with daily guest-relations activities.

Job Requirements

• Previous experience in Holiday Homes, Vacation Rentals, Hotels, Hospitality, Guest Relations, or Front Office.
• Dubai or UAE hospitality experience is an advantage.
• Strong communication and interpersonal skills.
• Organized, proactive, and customer-focused approach.
• Ability to work six days per week on rotational shifts.
• Ability to perform effectively in a fast-paced environment.
• Knowledge of guest relations, front-office procedures, and problem resolution.

Salary

AED 4,500 – 6,500 per month (Estimated)

How to Apply

Interested candidates should send an updated CV directly to the application email provided for this vacancy.