Andaz Dubai The Palm – Hyatt
Guest Relations GSO opportunity in Palm Jumeirah, Dubai, United Arab Emirates within the luxury hospitality sector. This role is suited to a professional who can apply relevant expertise, communicate clearly with colleagues and customers, and contribute to reliable day-to-day performance. The successful applicant will be expected to organize priorities, maintain appropriate records, follow established procedures and support the organization’s operational goals.
The position focuses on welcome guests and provide personalized assistance The role also requires sound judgement, attention to detail and a collaborative approach when working with internal teams, clients, suppliers or other stakeholders. Candidates should highlight directly relevant experience and practical achievements in their application.
Key Responsibilities
- Welcome guests and provide personalized assistance.
- respond to enquiries and special requests.
- handle feedback or complaints and coordinate resolutions.
- follow up to ensure guest needs are met.
- support Front Office operations during busy periods.
- share hotel information and local guidance while maintaining high service standards..
Requirements and Skills
- Luxury hospitality or front-office experience preferred.
- strong interpersonal and complaint-resolution skills.
- confident, service-oriented approach.
- additional languages such as Arabic, Russian, French, German or Mandarin are advantageous..
Position Details
- Company: Andaz Dubai The Palm – Hyatt
- Location: Palm Jumeirah, Dubai, United Arab Emirates
- Employment Type: Full Time
- Experience: Luxury hotel, guest relations or front-office experience preferred
- Qualification: Relevant diploma/degree in Hospitality, Hotel Management or related field preferred
- Salary: AED 6,000–9,000 per month (estimated)
How to Apply
Applicants should email an updated CV to [email protected]. Use Guest Relations GSO as the subject and briefly describe relevant experience, skills and availability. Include current contact details and ensure your CV is up to date.
To apply for this job email your details to humanresources@andaz.com
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