Receptionist

Orange Wheels is looking for a friendly, professional, customer-focused Receptionist to join its team in Dubai. A good fit for individuals who enjoy interacting with customers, creating positive first impressions, and providing excellent front desk support in a dynamic, family-friendly environment.

You’ll be responsible for welcoming guests, managing daily reception activities, assisting customers with inquiries, and supporting sales through effective upselling and cross-selling. Candidates with experience in leisure, entertainment, hospitality, or retail industries are encouraged to apply.

Key Responsibilities:

• Welcome visitors and provide exceptional customer service at the reception desk
• Handle customer inquiries, bookings, and daily front desk operations
• Process transactions using POS systems accurately and efficiently
• Promote services, memberships, and packages through upselling and cross-selling techniques
• Maintain a clean, organized, professional reception area
• Coordinate with internal teams to ensure a seamless customer experience

Requirements:

• Previous experience in Leisure, Entertainment, Edutainment, Hospitality, or Retail
• Knowledge of POS systems, upselling, and cross-selling techniques
• Excellent interpersonal and communication skills
• Professional appearance with a customer-focused attitude
• Ability to multitask and work efficiently in a fast-paced environment
• Strong knowledge of POS systems and cash handling, customer service and front desk operations, upselling, cross-selling, and relationship building