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Restaurant Operations Manager

1

Confidential

Job Overview

An international café and restaurant brand with approximately 40 venues across seven countries is seeking a Restaurant Operations Manager for its licensed, dinner-focused restaurant in Abu Dhabi. The position is intended for a hands-on hospitality leader with experience as a General Manager or Operations Lead in restaurants or food and beverage operations. The successful candidate will oversee daily performance, introduce operating standards, manage costs and staffing, and work with central business teams to improve guest satisfaction and commercial results.

Key Responsibilities

  • Develop and implement standard operating procedures, daily operating routines, KPIs, and controls.
  • Coordinate with central marketing, procurement, finance, and human resources teams.
  • Review guest feedback and introduce practical improvements to service quality and sales performance.
  • Manage operating costs, inventory, staffing levels, and overall team performance.
  • Maintain smooth daily restaurant operations and consistent customer service standards.
  • Lead, motivate, and develop employees to achieve operational and business objectives.
  • Monitor performance indicators and follow up on areas requiring operational attention.

Requirements and Qualifications

  • Proven experience as a General Manager or Operations Lead in restaurants or food and beverage.
  • UAE hospitality or restaurant experience is mandatory.
  • Applicants must currently be based in the United Arab Emirates.
  • A bachelor's degree in Hospitality Management, Business Administration, or a related field is indicated.
  • Strong operational management, KPI monitoring, and cost-control capability.
  • Excellent leadership, communication, and people-management skills.
  • Ability to maintain standards in a fast-paced hospitality environment.

Skills and Competencies

  • Restaurant operations, SOP implementation, and KPI management.
  • Cost control, inventory oversight, and workforce planning.
  • Guest experience, team development, and service improvement.

Employment Details

Full-time position in Abu Dhabi. The estimated monthly salary is AED 18,000–25,000. Candidates must have UAE restaurant experience and be currently based in the UAE.

To apply for this job email your details to daria@graftcollab.com

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