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Job Summary
- Helping to ensure the check-in, laundry and cleaning services are delivered on time and with a high quality
- Connecting with guests before, during and after their stay over the phone and email to ensure their satisfaction
- Front desk (receptionist), answering phone calls and manage some lead interested to rent our apartments
- Helping our Operations team to schedule and coordinate the check-ins (email and phone calls with building security)
- Helping our finance team for DTCM reconciliation
Who We Are Looking For
- Fluent English speaker for phone calls and answering emails
- Good computer skills for sending an email, managing an excel sheet, registering guests in online portals
- Available from September or October 2019
- Multitasker, able to work under pressure, staying calm and composed.
- Able to prioritize many tasks at the same time and to manage time efficiently.
- Team player; able to work in an environment with high inter-dependencies between teams and cross-cultural colleagues.
- Confident and personable, with a passion for creating a great customer experience by catering to their needs and striving for continuous improvement of our 5 stars service
- Interest in startups and the sharing economy is a big plus. Ideally, you will have experience using home-sharing platforms such as Airbnb, Home Away, Booking.com, etc. and passion to see the concept flourish
- If you ever worked in the Holiday Home industry or hotel reception it’s a plus
- Arabic speaker is a plus
Benefits
- Work with multicultural team members and international teams spread across the globe
- Exposure to the fast-paced world of high-tech start-ups, with excellent growth opportunities
- You will be working with a team of experienced entrepreneurs who have successfully built companies before
- A dynamic work environment with low hierarchies and space for your own ideas
Conditions
- Salary: 3000 to 3500 AED depending on your profile and experience
- Probation: 1 month (trial)
- Visa: after your 1-month trial, our company will provide you the working Visa
- Working hours: 5 days per week – willing to work on weekends, sometimes
To apply for this job email your details to nadianeon@hotmail.com
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