BATO Clinic
Job Overview
BATO Clinic is looking for a polished, customer-focused Arabic Receptionist for its Dubai clinic. As the first face patients meet, you will create a warm and organised front-desk experience while keeping appointments and records running smoothly behind the scenes.
A clinic reception desk sets the tone for the entire patient journey. You will be expected to remain calm during busy periods, show empathy to patients who may be anxious, and communicate confidently in both Arabic and English. Accuracy with appointments and payments protects both patients and the clinic, so reliability and a pleasant, professional presence are highly valued.
Key Responsibilities
- Greet patients courteously and professionally on arrival.
- Manage appointments, incoming calls and WhatsApp enquiries.
- Register patients, maintain records and process payments.
- Coordinate schedules with doctors and nursing staff.
- Protect patient confidentiality and keep information secure.
- Support day-to-day reception and administrative operations.
Requirements and Qualifications
- Fluent Arabic with good spoken English.
- Previous reception or customer service experience; clinic experience preferred.
- High school diploma or diploma.
- Good computer literacy and organisational skills.
- A friendly, professional and well-presented manner; Dubai-based candidates preferred.
Skills and Competencies
Front-desk operations, appointment scheduling, patient registration, MS Office, multitasking and clear, empathetic communication.
Employment Details
- Position type: Full-time
- Industry: Healthcare and medical services
- Location: Dubai, United Arab Emirates
- Language requirement: Arabic and English
Why Apply
If you meet the requirements above and want to take on a role with real responsibility, this is a worthwhile opportunity to build your career. Applications are reviewed as they arrive, and shortlisted candidates will be contacted directly to discuss the next steps.
How to Apply
Interested candidates should email an updated resume to [email protected], quoting the job title in the subject line.
To apply for this job email your details to sherry@batoclinic.com
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