Assistant Manager – Order Management

A leading organization in Dubai’s gold, diamond, and jewellery sector is hiring an experienced Assistant Manager – Order Management. This senior role is designed for a supply-chain professional with extensive order-management experience, strong vendor coordination skills, and hands-on Microsoft Dynamics ERP knowledge.

The successful candidate will manage end-to-end order execution, coordinate vendors and procurement, monitor fulfilment and deliveries, handle high purchase-order volumes, and support process improvement. Previous experience in jewellery, gold, or diamond operations is mandatory.

Key Responsibilities

• Manage end-to-end order management and execution.
• Handle high volumes of purchase orders accurately and efficiently.
• Coordinate with vendors to ensure product availability and on-time delivery.
• Oversee procurement, supply-chain, and customer-fulfilment activities.
• Monitor order accuracy, compliance, delivery schedules, and process controls.
• Resolve order-related issues and coordinate corrective action.
• Develop strong relationships with vendors and business partners.
• Support team training and capability development.
• Ensure effective use of Microsoft Dynamics ERP.

Requirements

• Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, Commerce, or a related field.
• 10+ years of supply-chain or order-management experience.
• Mandatory hands-on Microsoft Dynamics ERP experience.
• Mandatory jewellery, gold, or diamond industry experience.
• Strong vendor coordination, procurement, fulfilment, and logistics knowledge.
• Experience managing large purchase-order volumes.
• Strong communication, leadership, and problem-solving skills.