Assistant Manager

    • Full Time
    • Doha

    Assistant Manager

    Job Summary

    • Communicate sales plans and targets to the Shop/Department team, monitor performance on an ongoing basis, and suggest corrective actions to hierarchy when needed.
    • Assign routine and non-routine tasks and assist in the schedule preparation for the Sales Associates, Cashiers and Coordinators (when applicable) and ensure that activities are carried out in the most efficient manner.
    • Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards.
    • Report occurring operational issues and handle customer complaints in in a timely manner, suggest solutions or escalate them as appropriate in order to ensure operational effectiveness and customer satisfaction.
    • Handle or assist the Shop/Department Manager in handling the maintenance of inventories and placement of product orders to ensure effective stock management and availability of products.
    • Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results.
    • Supervise the Opening process of the shop in order to ensure that all set procedures regarding petty cash, reporting, systems, etc. are respected.

    Qualifications, Experience, Knowledge

    • Bachelor’s Degree
    • 1 – 2 years of experience in a managerial role; experience in retail is a plus
    • Good product knowledge and understanding of store operating procedures
    • Proficiency in MS Office
    • Fluency in English
    • Deep product knowledge across all departments


    • Driving and achieving results
    • Developing and Motivating Others
    • Commercial Understanding
    • Communication Skills
    • Planning and Organizing
    • Customer Focus
    • Developing and Motivating Others

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