Prominent Insurance Brokers
Job Overview
Prominent Insurance Brokers is recruiting a Customer Relationship Manager (CRM) for its team in Dubai, United Arab Emirates. This full-time role is in the Insurance sector and focuses on client communication, policy servicing, renewals, customer records and relationship management.
Prominent Insurance Brokers is expanding its Dubai team and is seeking a customer-focused professional to manage client relationships. The role supports customers throughout policy servicing and requires regular coordination with insurers and internal departments. The successful candidate will help ensure that enquiries are handled promptly and that client information remains current and organized.
Key Responsibilities
- Handle customer enquiries through available communication channels and provide prompt, helpful responses.
- Build and maintain positive relationships with clients to support satisfaction and long-term engagement.
- Coordinate with internal departments and insurance providers to support smooth policy servicing.
- Assist the sales team with client follow-ups, renewal discussions and the preparation of documentation.
- Maintain accurate customer records and update the CRM system whenever client information changes.
- Follow up on outstanding customer requests and support daily relationship management activities.
Requirements and Qualifications
- At least one year of relevant work experience is required.
- Excellent written and verbal communication skills are important.
- Strong customer service and relationship-building abilities are expected.
- Good coordination, organization and follow-up skills are required.
- Proficiency in CRM tools and Microsoft Office applications is expected.
- Ability to work effectively in a fast-paced professional environment.
Key Skills
- Customer relationship management
- Client service and policy coordination
- CRM software and Microsoft Office
- Communication, organization and follow-up
Employment Details
Date Posted: 10 November 2026. Employment Type: Full Time. Location: Dubai, United Arab Emirates. Industry: Insurance. Experience: Minimum 1 year of relevant experience. Qualification: Not specified. Salary: AED 4500-6500 per month (estimated).
To apply for this job email your details to contact@pibsecure.com
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