Front Desk Receptionist

The Tower Plaza Hotel Dubai is seeking a polished, guest-focused Front Desk Receptionist to serve as the welcoming first impression for every hotel guest.

You will deliver warm, professional service across every touchpoint — from seamless check-in to efficient check-out — while ensuring front desk operations run smoothly in a five-star hospitality environment.

Responsibilities:

• Greet and assist hotel guests with a friendly, professional demeanor
• Manage front desk and reception operations with efficiency
• Respond to guest inquiries and provide accurate, helpful information
• Facilitate check-in and check-out procedures
• Deliver a consistently positive guest experience through attentive service
• Collaborate with hotel departments to ensure seamless daily operations
• Uphold hotel policies and maintain professional standards at all times

Requirements:

• Prior hotel front office or reception experience is preferred
• Outstanding communication and customer service skills
• Professional presentation and a positive, service-driven mindset
• Flexibility to work across shifts
• Familiarity with hotel management systems is advantageous