Home Head of E-Commerce

Head of E-Commerce

1

Confidential

Job Overview

An organization in Dubai is seeking a commercially focused Head of E-Commerce to lead online sales strategy, marketplace operations, and digital business growth. The role is designed for a leader who can connect customer experience, product merchandising, pricing, marketing, and operational execution to improve revenue and profitability. Responsibilities include managing channels such as Amazon and Noon, tracking performance indicators, and coordinating across business functions. The estimated monthly salary is AED 25,000–40,000.

Key Responsibilities

  • Define and execute the e-commerce strategy in line with commercial goals and overall business priorities.
  • Drive online revenue growth, improve conversion performance, and monitor profitability across sales channels.
  • Oversee marketplace activity on platforms such as Amazon, Noon, and other relevant online channels.
  • Manage pricing, promotions, product assortment, inventory visibility, and online merchandising.
  • Identify opportunities to improve the digital customer journey, product discovery, and purchase completion.
  • Monitor KPIs, budgets, margins, and e-commerce profit-and-loss performance.
  • Coordinate with sales, marketing, supply chain, and operations teams to support stock availability and campaign execution.
  • Review business performance, identify gaps, and implement actions to strengthen marketplace results.
  • Lead relevant team activities and align stakeholders around priorities, targets, and performance expectations.

Requirements and Qualifications

  • Strong experience in e-commerce leadership and marketplace management.
  • Evidence of improving online sales, revenue, and profitability.
  • Commercial awareness, analytical ability, and strategic decision-making skills.
  • Experience overseeing digital platforms, team performance, and business results.
  • Knowledge of marketplace operations, digital sales optimization, pricing, and online merchandising.
  • Ability to interpret performance data and manage budgets, margins, and P&L indicators.
  • Strong communication and cross-functional collaboration skills.

Skills and Work Environment

The successful candidate should combine strategic thinking with practical execution, using performance data to prioritize opportunities and improve the customer experience. Leadership, commercial judgement, and effective coordination across teams are central to the role. This is a full-time position based in Dubai.

To apply for this job email your details to keith@geneticcallnet.com

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