Mummazone
Job Overview
Mummazone is looking for an approachable and commercially minded Indoor Sales Executive to support customer service and sales coordination activities in Dubai. This position combines responding to enquiries, recommending suitable products, following up with prospective buyers, and coordinating orders with the relevant internal teams. It is suitable for someone who enjoys regular customer interaction and can provide helpful service while keeping sales opportunities moving. The successful candidate will contribute to a positive customer experience and support the smooth daily operation of the sales function.
Key Responsibilities
- Respond promptly and professionally to enquiries received by telephone, email, and in-person visits.
- Understand customer needs and recommend appropriate products from the company’s portfolio.
- Identify opportunities for related products and cross-selling where these meet customer requirements.
- Follow up with prospective customers, provide requested information, and work to convert enquiries into confirmed sales.
- Coordinate quotations, orders, and customer requests with the appropriate internal departments.
- Maintain clear communication with customers and help resolve concerns without unnecessary delays.
- Build lasting customer relationships through reliable follow-up and attentive service.
- Assist with routine sales administration, order coordination, and front-office activities.
Requirements and Qualifications
- Previous experience in indoor sales, customer service, or sales coordination.
- Strong spoken and written communication skills and a professional approach to customer interactions.
- A proactive attitude and genuine interest in achieving sales results.
- Good organization and the ability to handle several customer requests at the same time.
- Confidence in understanding enquiries, presenting product options, and supporting order processing.
- A Diploma or Bachelor’s Degree in Business Administration, Marketing, Sales, or a related subject is preferred.
Skills
Customer relationship management, active listening, product recommendation, cross-selling, quotation handling, order coordination, and teamwork are valuable. Candidates should remain courteous and accurate in a busy working environment.
Employment Details
Company: Mummazone
Location: Dubai, United Arab Emirates
Employment: Full-time
Salary: AED 4,500–6,500 per month (estimated)
To apply for this job email your details to admin@mummazone.com
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