Confidential
IT Assistant is a full-time opportunity based in Dubai, United Arab Emirates within the Information Technology / Hospitality sector. The successful candidate will play an important role in provide first-level technical support to end users and help resolve daily it issues, while also helping the team troubleshoot pcs, software, printers, wi-fi, local networks, pos systems, and business applications.
This position suits a dependable professional who can take ownership of daily responsibilities, communicate clearly with colleagues and stakeholders, and maintain high standards of accuracy, quality, service, safety, or operational performance. Candidates should be comfortable managing priorities, following established procedures, maintaining organized records, and working effectively in a busy environment.
Role Details
- Employer: Confidential
- Location: Dubai, United Arab Emirates
- Employment: Full Time
- Experience: Freshers, interns, and entry-level candidates encouraged
- Qualification: Bachelor’s Degree in Computer Science, Diploma, or equivalent IT qualification preferred
- Salary: AED 3,500–5,500 per month (Estimated)
Key Responsibilities
- Provide first-level technical support to end users and help resolve daily IT issues.
- Troubleshoot PCs, software, printers, Wi-Fi, local networks, POS systems, and business applications.
- Install, maintain, upgrade, and repair computers and related equipment.
- Support audio-visual systems and assist with technical setup when required.
- Escalate unresolved incidents and follow up through resolution.
- Coordinate with external vendors for maintenance and technical service requests.
- Monitor network performance and maintain accurate IT documentation.
Requirements
- Degree, diploma, or equivalent IT qualification preferred.
- Fresh graduates, interns, and entry-level applicants are welcome.
- Strong troubleshooting, analytical, communication, and problem-solving skills.
- Willingness to work in a fast-paced hospitality environment.
- Knowledge of Windows, PC hardware, networks, Wi-Fi, POS, printers, AV systems, and Microsoft Office.
What You Will Contribute
What You Will Contribute: The successful candidate will support business goals through reliable execution, professional communication, attention to detail, and timely follow-up. A proactive attitude, teamwork, accountability, and willingness to learn internal processes will be important. The role also provides an opportunity to strengthen practical expertise while contributing to day-to-day operational success.
To apply for this job email your details to careers@demindme.com
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