Medical Coder / Receptionist

Mathew Medical Clinic LLC is looking for a motivated and capable Medical Coder / Receptionist to join its team in Deira, Dubai. This dual-function role is perfect for healthcare administrative professionals who enjoy the balance of patient-facing service and behind-the-scenes coding and insurance work.

You will be the first point of contact for patients — warmly welcoming them, managing appointments, and handling inquiries — while also processing medical codes, preparing insurance claims, and ensuring smooth coordination with the clinic’s clinical team. Candidates available for immediate joining are particularly encouraged to apply.

Key Responsibilities

• Welcome and register patients, manage appointment scheduling, and oversee daily front desk operations
• Handle incoming calls, WhatsApp messages, and patient queries with professionalism and care
• Accurately assign medical codes and prepare billing documentation in line with DHA requirements
• Submit, follow up on, and track insurance claims including pre-authorizations and resubmissions
• Verify patient insurance eligibility and benefits prior to consultations
• Maintain precise, confidential patient records and clinic documentation in the EMR system
• Coordinate effectively with doctors, nursing staff, and laboratory personnel
• Process patient invoices, collect payments, and issue receipts

Requirements

• Previous experience working in a medical clinic, hospital, or healthcare administrative setting
• Hands-on experience with medical coding, billing, and UAE insurance claim processes
• Knowledge of TPA procedures, DHA compliance requirements, and Electronic Medical Records (EMR) systems
• Strong command of English; excellent interpersonal and customer service skills
• Professional presentation and a patient-first attitude; availability to join immediately is preferred

Salary: AED 4,000–6,000/month (Estimated)