
Confidential
A healthcare organization in Dubai is seeking a motivated, customer-focused Receptionist cum Insurance Coordinator to join its team. A good fit for candidates with strong administrative skills, a professional attitude, and a solid understanding of UAE health insurance procedures.
You’ll manage front desk operations, coordinate with insurance providers, process pre-authorizations, and provide excellent support to patients and medical staff. The role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced healthcare environment.
Key Responsibilities:
- Process insurance pre-authorizations for consultations, investigations, procedures, and other medical services
- Coordinate with insurance companies regarding approvals, claims, and related inquiries
- Manage daily front desk and reception operations efficiently
- Assist patients with insurance-related questions and documentation
- Maintain accurate patient records and insurance documentation
- Coordinate effectively with doctors, therapists, patients, and insurance providers
- Deliver professional, friendly customer service at all times
Requirements:
- Certified Medical Coder (CPC) certification mandatory
- Good knowledge of UAE health insurance policies and e-claim processes
- Strong communication, interpersonal, and organizational skills
- Ability to multitask and manage front office responsibilities effectively
- Customer-focused with a professional, positive attitude
- Healthcare or insurance industry experience an advantage
- Fluency in English required; knowledge of Hindi, Malayalam, and Telugu an added advantage
- Strong knowledge of UAE health insurance procedures and e-claim systems, insurance pre-authorizations and claim coordination, medical coding, patient documentation, and front office operations
To apply for this job email your details to smcenterdxb@gmail.com
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