Pelican Development (Recruitment Partner: TalentHop)
Job Overview
Pelican Development is seeking a reliable Property Management Virtual Assistant to support remote property operations. The position involves communicating with tenants and owners, coordinating maintenance, assisting with leases, updating property software, and preparing administrative reports. Candidates should be organised and self-directed, with strong written communication and the ability to work effectively from a fully equipped home office. This role helps property managers keep records accurate, respond to tenant needs, follow maintenance items through to completion, and reduce avoidable administrative delays.
Key Responsibilities
- Respond to tenant and property-owner enquiries through email, phone, and property management platforms in a professional manner.
- Coordinate maintenance requests and follow up with vendors or contractors to confirm progress and completion.
- Assist with lease documents, renewals, correspondence, and general document management.
- Maintain accurate property records in software such as AppFolio, Buildium, or Rent Manager.
- Support rent collection tracking, identify outstanding balances, and prepare updates for property managers.
- Prepare spreadsheets and summaries while helping with scheduling, data entry, calendar management, and other routine administrative tasks.
Requirements and Qualifications
- Previous property management, real estate administration, or related experience is preferred.
- Experience with software such as AppFolio, Buildium, or Rent Manager is useful.
- Be fluent in both English and Spanish.
- Have strong written and verbal communication skills and a customer-focused approach.
- Be highly organised, able to multitask, and comfortable working independently in a remote setting.
- Have a reliable internet connection, a fully equipped home office, and proficiency in Microsoft Office or Google Workspace.
Core Skills
Useful strengths include tenant communication, lease administration, maintenance tracking, digital record keeping, spreadsheet preparation, scheduling, task prioritisation, and dependable remote working habits. The successful candidate should communicate clearly, follow through on commitments, and maintain accurate records while handling competing priorities.
Employment Details
Location: Remote, United States; Employment type: Full Time; Experience: Property management, real estate administration, or related experience preferred; Qualification: Estimated: Diploma or Bachelor’s Degree in Business Administration, Real Estate, Management, or a related field; Salary: USD 2,500–4,000 per month (estimated); This is a full-time remote role supporting United States operations. The stated monthly salary range is estimated..
To apply for this job please visit www.talenthop.com.
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