
Major Developments
Job Overview
Major Developments is seeking a customer-focused Customer Relations Executive to support client communication and service coordination in Dubai. This junior-level opportunity is intended for someone who already has experience in real estate development and can help maintain positive relationships with customers throughout their interaction with the business. The executive will act as a reliable point of contact, coordinate requests with internal departments, and keep customers informed about the progress of their requirements. A professional manner and consistent follow-through are important to the role.
Key Responsibilities
- Handle customer communications and respond to enquiries in a clear, courteous, and professional manner.
- Build and maintain positive relationships with customers throughout their journey.
- Coordinate with relevant internal departments to ensure that customer requests are addressed within appropriate timelines.
- Keep accurate client records and support routine customer service administration.
- Follow up on outstanding requirements, provide progress updates, and ensure that customers know the next steps.
- Listen to customer feedback, help resolve concerns, and support improvements in the overall service experience.
- Work collaboratively with colleagues to maintain consistent communication and a smooth customer journey.
Requirements and Qualifications
- Previous experience in real estate development is required.
- Strong communication and interpersonal skills, with the ability to manage client interactions professionally.
- A customer-focused attitude and good coordination skills.
- Ability to maintain accurate records, follow up on open requests, and work with several internal stakeholders.
- This role is suitable for a junior-level professional seeking to develop further within the real estate sector.
- A Bachelor’s Degree in Business Administration, Marketing, Real Estate Management, or a related field is preferred.
- Female candidates are preferred.
Skills
Relevant strengths include customer relationship management, client coordination, professional communication, stakeholder follow-up, and an understanding of real estate development processes and customer service practices.
Employment Details
Company: Major Developments
Location: Dubai, United Arab Emirates
Employment: Full-time
Salary: AED 5,000–7,000 per month (estimated)
Posted: 29 October 2026
To apply for this job email your details to hr@major.estate
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