Customer Service & Documentation Executive

Drop Express Air Cargo Services Co. LLC is seeking a Customer Service & Documentation Executive to support logistics and cargo operations in Dubai. The role combines customer communication, shipping documentation, internal coordination, record maintenance, and day-to-day operational support.

Key Responsibilities

• Handle customer enquiries and provide timely assistance.
• Prepare, organize, and maintain shipping and logistics documentation.
• Coordinate with internal departments to support smooth shipment operations.
• Update customer and shipment records accurately.
• Communicate with customers regarding shipment status and documentation.
• Support daily administrative and logistics activities.

Requirements

• Customer-service and documentation experience is preferred.
• Freshers with relevant knowledge may apply.
• Immediate joiners are preferred.
• Female candidates are preferred according to the source listing.
• Good communication, coordination, and MS Excel skills.
• Logistics, cargo, or courier experience is an advantage.