Confidential
Job Overview
A Dubai-based distribution and trading business is seeking a Customer Service Executive to manage a high volume of customer orders and delivery coordination. This full-time opportunity is intended for a candidate with two to three years of experience in customer service, order management, sales coordination or sales administration. Experience in FMCG distribution, industrial trading or another B2B operating environment is preferred.
The selected candidate will help manage orders from receipt through fulfilment, keeping ERP information accurate and coordinating with internal teams to support on-time delivery. The position requires strong attention to detail because order quantities, delivery information, inventory availability and customer requirements must be recorded correctly. Familiarity with a business ERP platform and Microsoft Excel will be important in daily work.
Key Responsibilities
- Process customer purchase orders and Local Purchase Orders accurately in the ERP system.
- Coordinate order fulfilment and delivery schedules with relevant internal teams.
- Maintain customer, order and inventory information in the company system.
- Respond to customer enquiries and provide updates on order status.
- Work with sales, warehouse and operations colleagues to resolve order issues.
- Use Excel and ERP reports to monitor information and support daily activities.
- Maintain organized records and follow established customer service procedures.
Requirements and Qualifications
- Two to three years of relevant customer service or order-management experience is required.
- Experience in distribution, trading or an industrial B2B environment is preferred.
- Hands-on experience with high-volume orders and delivery coordination is important.
- Working knowledge of SAP, Oracle, Microsoft Dynamics or a similar ERP is required.
- Proficiency in Microsoft Excel, Word and Outlook is expected.
- Candidates should demonstrate strong communication, organization and problem-solving skills.
- A careful, accountable and customer-focused approach is essential.
Skills and Employment Details
The position calls for practical capability in Customer Service, High-Volume Order Processing, Order Fulfilment, ERP, SAP, Oracle, Microsoft Dynamics, Excel, Inventory Coordination. Clear communication, accurate records and dependable follow-up are important.
This is a full-time opportunity in Dubai, UAE. The estimated salary is AED 6,000–8,500 per month. This is a full-time position in Dubai.
To apply for this job email your details to lagna.praharaj@antal.com
Never pay anyone for a job application, interview, recruitment process, visa processing, or job offer. Legitimate employers and recruitment agencies should not ask candidates to make payments in exchange for employment.
- GCCRecruitments.com is a job information platform sharing employment opportunities across the GCC region.
- We make reasonable efforts to publish accurate and genuine job opportunities from companies and trusted sources.
- However, we cannot guarantee the authenticity, availability, or accuracy of every job posting, as some information comes from external sources.
- GCCRecruitments.com is not an employer or recruitment agency and does not participate in hiring, interviews, or candidate selection.
- We never charge job seekers any fees for applying to jobs listed on our website. Never send money to anyone claiming to represent us or an employer.
- Candidates should verify job details and employer information through official sources before sharing personal information or attending an interview.
- We are not responsible for fraud, financial loss, or misleading information involving employers, recruiters, or third parties.
- Found a suspicious listing? Report This Job so we can review it.