Nehal Hotel
Job Overview
Nehal Hotel is hiring a Duty Manager to oversee daily operations within its hotel-apartment environment in Dubai. This role requires a hospitality professional who can support front office and operational teams, maintain service standards, respond to guest concerns, and coordinate work across departments. The Duty Manager will help ensure that daily activities run smoothly while maintaining a welcoming and professional guest experience. Previous UAE hotel-apartment experience is mandatory, and hands-on use of WINHMS is required. Arabic-speaking ability is also a condition of the role. Candidates who can join immediately or within 30 days are preferred.
Employment: Full Time. Experience: Minimum 4 years of UAE hospitality operations experience, including mandatory hotel-apartment experience. Salary: AED 8,000–12,000 per month (estimated).
Key Responsibilities
- Oversee daily hotel-apartment operations and help ensure consistent service delivery.
- Support front office and operational teams in maintaining high guest-service standards.
- Listen to guest concerns, coordinate solutions, and follow up to confirm timely resolution.
- Work with different departments to address operational needs and improve day-to-day efficiency.
- Monitor staff performance and provide guidance or support when operational issues arise.
- Maintain accurate operational records and ensure procedures are followed consistently.
Requirements and Qualifications
- At least four years of hospitality operations experience in the UAE.
- Previous experience in hotel apartments is mandatory.
- Hands-on working experience with WINHMS software is required.
- Arabic-speaking skills are mandatory.
- Strong leadership, communication, organisation, and guest-service abilities.
- Candidates should have a notice period of no more than 30 days; immediate joiners are preferred.
Skills and Additional Information
The successful applicant should be confident coordinating teams, handling guest issues professionally, and keeping operations organised during busy periods. Knowledge of hotel-apartment procedures, WINHMS, and hospitality service standards is essential. This is a full-time Dubai position, with an estimated monthly salary range of AED 8,000–12,000.
To apply for this job email your details to careers@nehalhotel.com
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