Al Ghurair Exchange LLP
Job Overview
Al Ghurair Exchange LLP is seeking a customer-focused Frontline Associate for its Dubai operations. This role is suited to someone with at least one year of experience in an exchange house, bank or other financial institution who can assist customers professionally and process transactions with care. The associate will be a first point of contact for customers, helping with enquiries, providing clear information and supporting daily branch activity. Accuracy, attention to detail and adherence to operational and regulatory procedures are essential because the position involves customer transactions and financial services processes. Relevant experience gained in the UAE or another country is acceptable. The estimated monthly salary is AED 3,500 to AED 5,500.
Key Responsibilities
- Welcome customers and provide courteous, professional frontline service.
- Handle customer transactions accurately and in line with established procedures.
- Respond to customer enquiries and guide customers towards appropriate solutions.
- Follow operational processes and applicable regulatory requirements.
- Support routine branch activities and help maintain an efficient customer-service environment.
- Pay close attention to transaction details and escalate issues through the appropriate channels.
Requirements and Qualifications
- At least one year of experience in an exchange house, bank or financial institution is required.
- Relevant experience from the UAE or outside the UAE is acceptable.
- Strong customer-service and communication skills are essential.
- Applicants should be able to work efficiently in a busy, customer-facing environment.
- Accuracy and attention to detail are important when handling transactions.
- No specific academic qualification has been stated.
Skills and Employment Details
The role calls for customer care, clear communication, careful cash and transaction handling, and an understanding of financial institution operations. Candidates should be professional, dependable and able to maintain service quality while following established procedures.
Employment type: Full-time. Industry: financial services and exchange-house operations. Location: Dubai, UAE. Experience: at least 1 year in an exchange house, bank or financial institution. Estimated salary: AED 3,500–5,500 per month. Qualification: not specified.
To apply for this job email your details to Haseena.Yousaf@alghurairexchange.com
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