Guest Service Agent

ACT Hotel & 72 Hotel are seeking a friendly and professional Guest Service Agent to join their hospitality team in Sharjah.

Key Responsibilities:

• Welcome guests and provide professional assistance throughout their stay
• Handle guest inquiries, requests, and concerns in a timely and courteous manner
• Ensure a smooth check-in and check-out experience for guests
• Provide accurate information about hotel services and facilities
• Maintain high standards of guest satisfaction and service quality
• Coordinate with other hotel departments to ensure excellent guest experiences

Requirements:

• Previous hospitality or customer service experience is preferred
• Excellent communication skills and a professional attitude
• Well-groomed appearance with a guest-focused approach
• Ability to work flexible shifts, including weekends and holidays
• Strong interpersonal skills and ability to work in a team environment