Home Guest Service Agent / Bellboy (2 Vacancies)

Guest Service Agent / Bellboy (2 Vacancies)

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Barceló Business Bay

Job Overview

Barceló Business Bay is recruiting two hospitality team members in Dubai: one Guest Service Agent and one Bellboy. Both positions are focused on delivering a welcoming experience and supporting guests throughout their stay. The successful candidates will assist with front office or guest service activities according to their assigned role, communicate with visitors professionally, and maintain the service standards expected in a hotel environment. A positive attitude and genuine interest in hospitality are important.

Key Responsibilities

  • Provide attentive and professional customer service to hotel guests throughout their interaction with the property.
  • Welcome and assist guests in a courteous manner and help create a comfortable, positive experience.
  • Support daily front office and guest service operations according to the requirements of the assigned position.
  • For the Guest Service Agent role, assist with guest-facing service and front office coordination as assigned.
  • For the Bellboy role, provide practical assistance to guests as part of the hotel’s guest service operations.
  • Maintain professional hospitality standards and communicate guest needs clearly to the relevant hotel colleagues.

Requirements and Qualifications

  • A specific educational qualification or minimum experience requirement is not stated.
  • Candidates should have a genuine interest in hospitality and customer service.
  • A positive attitude, good interpersonal skills, and professional communication are important.
  • Applicants should be comfortable working in a fast-paced hotel environment.
  • A commitment to delivering a welcoming and consistently positive guest experience is expected.

Skills

The roles call for courtesy, communication, teamwork, customer care, and the ability to respond calmly to guest requests. Familiarity with hotel service standards and professional guest interaction will be useful.

Employment Details

Two full-time vacancies are available at Barceló Business Bay in Dubai, United Arab Emirates: one Guest Service Agent and one Bellboy. The estimated monthly salary is AED 3,500–4,800 for the Guest Service Agent and AED 2,500–3,500 for the Bellboy. Experience and qualification details are not specified.

To apply for this job email your details to businessbaydubai.hr2@barcelo.com

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