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IT Support Executive

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Al Rustumani Owner Association Management Services L.L.C. (AROAM)

Job Overview

Al Rustumani Owner Association Management Services L.L.C. (AROAM) is recruiting an IT Support Executive in Dubai. The role supports office infrastructure, networks, user access, email, hardware, and software, helping employees resolve technical issues while maintaining security, reliable backups, and efficient daily technology operations. This position is based in Dubai, United Arab Emirates and is offered on a full time basis.

Key Responsibilities

  • Maintain the company’s IT infrastructure and office network systems.
  • Troubleshoot hardware, software, and system issues for users.
  • Manage email accounts, Wi-Fi connectivity, and user-access permissions.
  • Maintain cybersecurity measures, system security, and regular data backups.
  • Coordinate with external IT providers on support and maintenance tasks.
  • Monitor system performance and resolve technical problems promptly.
  • Respond to employee IT queries and record support activity.

Requirements and Qualifications

Experience: At least 1 year of relevant IT experience in the UAE. Qualification: Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field (listed as estimated).

  • Have at least one year of relevant UAE IT experience.
  • Understand networking, IT infrastructure, and Microsoft Office applications.
  • Demonstrate practical troubleshooting and technical problem-solving skills.
  • Communicate effectively with colleagues and users at different technical levels.
  • Be able to work independently and support multiple users.

Relevant Skills

  • Computer networking and infrastructure management.
  • Hardware and software troubleshooting.
  • Microsoft Office and user support.
  • Cybersecurity awareness, backups, and technical documentation.

Employment Details

Location: Dubai, United Arab Emirates. Employment type: Full Time. Industry: Information Technology / Facilities Management. Compensation: AED 4,500–6,500 per month (estimated). These details reflect the vacancy information currently available. Applicants should ensure their experience matches the stated requirements and be ready to discuss relevant examples, working practices, and availability during recruitment.

The successful candidate should provide helpful, timely support and keep IT systems dependable and secure. Clear documentation, careful handling of access permissions, and a service-oriented approach are important in a workplace where employees rely on technology for daily operations.

To apply for this job email your details to hr@alrustumanioam.com

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