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Home Remittance Clerk

Remittance Clerk

218

Al Ansari Exchange

Position Purpose:

Al Ansari Exchange is looking for a detail-oriented and customer-focused Remittance Clerk to accurately handle remittance and service transactions. If you’re passionate about delivering exceptional service and have strong cash-handling experience, we’d love to hear from you.

Key Responsibilities:

  • Deliver fast and professional customer service, following the SGOT Rule (Smile – Greet – Offer – Thank)
  • Ensure strict compliance with AML (Anti-Money Laundering) policies and procedures
  • Collect, organize, and transfer all transaction documents as per filing protocols
  • Address and resolve customer complaints independently where possible
  • Handle incoming calls and provide remittance rates and information as required
  • Identify business opportunities and build customer relationships
  • Cross-sell products and services
  • Communicate training needs and participate in development programs
  • Maintain cleanliness and organization of the work area
  • Perform technical support coordination and adhoc tasks assigned by supervisors

Qualifications & Requirements:

  • Bachelor’s degree required
  • At least 2 years of experience in cash handling and customer service
  • Strong English communication skills
  • Flexibility to work various shifts and locations across the UAE
  • Ability to perform under pressure in a fast-paced environment

To apply for this job please visit careers.alansariexchange.com.

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