Copthorne Hotel Dubai
Copthorne Hotel Dubai is expanding its reservations team and is looking for experienced hospitality professionals to step into either a Reservations Supervisor or Reservations Agent role. These positions suit candidates already based in Dubai or Abu Dhabi who can start straight away and thrive in a fast-paced hotel environment.
Whether you’re handling guest bookings directly or leading the reservations team, strong communication and a genuine service mindset are what matter most here. Experience with hotel systems like OPERA/PMS is a real advantage.
What you’ll be doing:
- Handling guest reservations accurately via phone, email and hotel reservation systems
- Responding professionally to guest inquiries and booking requests
- Managing reservations, room inventory and related guest information
- (Supervisor) Coordinating the reservations team and overseeing daily operations
- Handling guest escalations and resolving concerns efficiently
- Supporting revenue, inventory management and reservation performance reporting
- (Supervisor) Training and guiding reservations team members as needed
What you bring:
- Proven experience in a fast-paced hotel or hospitality environment
- Current UAE residence and immediate availability
- Excellent communication and customer service skills (Agent)
- Prior supervisory or team-lead experience in reservations or front office (Supervisor)
- Familiarity with hotel reservation systems, ideally PMS/OPERA, plus revenue and inventory management know-how
To apply for this job email your details to hr.cdxb@millenniumhotels.com
Beware of Job Scams and Fraud!
Never pay anyone for a job application, interview, recruitment process, visa processing, or job offer. Legitimate employers and recruitment agencies should not ask candidates to make payments in exchange for employment.
Never pay anyone for a job application, interview, recruitment process, visa processing, or job offer. Legitimate employers and recruitment agencies should not ask candidates to make payments in exchange for employment.
Disclaimer:
- GCCRecruitments.com is a job information platform sharing employment opportunities across the GCC region.
- We make reasonable efforts to publish accurate and genuine job opportunities from companies and trusted sources.
- However, we cannot guarantee the authenticity, availability, or accuracy of every job posting, as some information comes from external sources.
- GCCRecruitments.com is not an employer or recruitment agency and does not participate in hiring, interviews, or candidate selection.
- We never charge job seekers any fees for applying to jobs listed on our website. Never send money to anyone claiming to represent us or an employer.
- Candidates should verify job details and employer information through official sources before sharing personal information or attending an interview.
- We are not responsible for fraud, financial loss, or misleading information involving employers, recruiters, or third parties.
- Found a suspicious listing? Report This Job so we can review it.