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Telecaller

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Palladium Properties

Job Overview

Palladium Properties is looking for a confident Telecaller to support its real estate business in Dubai. The role is suited to someone who communicates comfortably over the phone, can introduce services to prospective customers and is motivated to build interest through consistent follow-up and professional customer interaction.

Key Responsibilities

  • Make outbound calls to prospective customers and introduce the company’s real estate services.
  • Respond to inbound enquiries and provide clear, courteous information about the services offered.
  • Identify customer needs and ask relevant questions to assess whether a lead is suitable for follow-up.
  • Qualify sales leads and share useful details with the relevant sales representatives.
  • Follow up with interested prospects and arrange appointments when required.
  • Maintain accurate records of calls, customer responses and follow-up activities.
  • Build positive customer relationships through professional communication and timely responses.

Requirements and Qualifications

  • At least 1 year of experience in customer service or sales.
  • Fluency in Hindi, Urdu and English.
  • Good communication and interpersonal skills with the confidence to speak to new customers.
  • Persuasion and follow-up ability, supported by a customer-focused approach.
  • Candidates of any nationality are welcome to apply.

Key Skills

  • Telephone communication and customer service.
  • Lead generation, qualification and appointment coordination.
  • Sales conversations, persuasion and follow-up.
  • Accurate call records and relationship building.

Employment Details

Company: Palladium Properties
Location: Dubai, United Arab Emirates
Employment Type: Full Time
Experience: Minimum 1 year of experience in customer service or sales
Qualification: Not specified
Salary: AED 3,000 – AED 5,000 per month (estimated)
Date Posted: 3 November 2026

Applicants should review the role requirements carefully and ensure their experience and availability match the position before submitting an application.

To apply for this job email your details to careers@palladiumproperties.ae

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