Table of Contents
โ๏ธ Job Title:
Cargo โ Key Account Manager
๐ข Company:
Singapore Airlines (SIA) โ Cargo Division
Department: Key Accounts & Verticals
Location: Singapore (assumed)
๐ Role Overview:
You will be responsible for managing and growing relationships with key air cargo shippers, particularly within specialized industry verticals such as healthcare, perishables, live animals, aerospace, and events. This role involves both commercial development and operational coordination, including leading industry verticals and creating tailored solutions for clients.
๐ผ Key Responsibilities:
- Develop and grow strategic partnerships with key shippers
- Negotiate and manage commercial agreements (e.g., Block Space Agreements, Incentive Programs)
- Understand and promote SIA Cargoโs vertical-specific programs like:
- THRUCOOLยฎ โ for pharmaceutical shipments
- THRUFRESHยฎ โ for perishable cargo
- Drive vertical-specific marketing initiatives through EDMs, seminars, and overseas outreach
- Identify and pursue new business opportunities and verticals via reports and data analytics
- Act as key liaison during planned/unplanned disruptions (e.g., flight changes, offloads)
- Prepare presentations and reports for management and stakeholder briefings
- Lead product development and manage vertical-specific projects
๐ Requirements:
- Bachelorโs degree (preferred in business, logistics, or related field)
- Prior experience in air cargo, logistics, or business development
- Proficient with Microsoft Office and digital tools
- Strong business acumen, analytical skills, and tenacity
- Excellent interpersonal, negotiation, and communication skills
- Comfortable liaising with senior executives and diverse global stakeholders
- Independent, proactive, and capable of leading initiatives and motivating teams
๐ค Key Traits:
- Client-oriented
- Results-driven
- Strategic thinker
- Resilient under pressure
- Strong project and stakeholder manager
๐ข Note:
Only shortlisted candidates will be contacted by Singapore Airlines.
