Tafaseel Group Holding
Industry: Customer Service / Call Center
Employment Type: Full Time
Experience: Not specified
Qualification: Bachelor’s Degree or Diploma in a relevant field (preferred)
Salary: AED 10,000 – 11,000
Location: Ajman, United Arab Emirates
Company: Tafaseel Group Holding
Job Overview
A leading organization in Ajman is looking to hire a customer-focused Call Centre Agent for a morning shift role. This position is ideal for individuals who are passionate about delivering excellent customer service and can handle inquiries efficiently while maintaining a professional approach.
Key Responsibilities
- Handle inbound customer calls in a professional and courteous manner
- Respond to inquiries and resolve customer complaints promptly
- Provide accurate and clear information regarding products and services
- Process customer requests and update CRM systems accurately
- Ensure high levels of customer satisfaction through quality service delivery
- Follow company procedures and maintain call handling standards
Requirements
- Strong communication skills, with proficiency in Arabic and English preferred
- Previous experience in call center or customer service roles is an advantage
- Excellent interpersonal and problem-solving abilities
- Ability to work efficiently in a structured and fast-paced environment
How to Apply
Interested candidates can send their resume to: [email protected]
To apply for this job email your details to info@tafaseel.ae