Long Term Agent (Receptionist)

We are seeking a reliable, professional, and customer-focused Long-Term Receptionist (Agent) to be the first point of contact for our company. The ideal candidate will play a key role in creating a welcoming and organized environment, handling a variety of administrative support tasks, and ensuring that all interactions are handled with warmth and efficiency.

Key Responsibilities:

• Greet and welcome guests, clients, and employees in a professional and friendly manner.
• Answer, screen, and direct incoming calls promptly and efficiently.
• Manage front desk operations, including handling inquiries in person, by phone, and via email.
• Schedule and confirm appointments, meetings, and interviews.
• Maintain a clean and organized reception area.
• Receive, sort, and distribute daily mail and deliveries.
• Provide basic information about the organization and direct inquiries to appropriate staff members.
• Monitor office supplies and place orders when necessary.
• Perform clerical duties such as data entry, filing, scanning, and photocopying.
• Support administrative and HR staff with various tasks as required.

Qualifications:

• High school diploma or equivalent; additional administrative or customer service training is a plus.
• OPERA system knowledge is must.
• Proven work experience as a receptionist, front desk representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to work independently and collaboratively.
• Dependability and a commitment to long-term employment.

Job Types: Full-time, Permanent

Language:

• Arabic (Preferred)