Associate – Unit Administration

Job Title: Associate – Unit Administration

Company: Aster DM Healthcare
Location: Aster Medical Centre, Al Qusais, Dubai, UAE
Employment Type: Full Time
Experience Required: 0 – 2 Years
Reference ID: SP108-33

Key Responsibilities

Communication & Coordination

• Act as a liaison between the nursing team and administration
• Maintain updated employee records and leave tracking
• Prepare and collect duty rosters and appointment letters
• Coordinate creation of employee ID and email accounts
• Track BLS training attendance
• Schedule and coordinate meetings with CNO, including minutes
• Arrange manpower for medical camps
• Support planning of departmental activities and policy development
• Maintain Nursing Office inventory

Quality Assurance

• Contribute to departmental quality initiatives
• Support data collection and compliance with safety norms
• Coordinate collection of quality indicator statistics

Managing Patient Records

• Ensure accuracy and organization of medical records, billing, insurance, and legal documentation

Stakeholder Interaction

• Coordinate with internal departments: HR, Security, Nursing, Ambulance, etc.
• Liaise with external institutions for educational or operational purposes

Requirements

• Education/Certification:
  • Customer Care Professional Certification (or Supervisor level)
• Experience:
  • 0–2 years in a similar administrative role (preferably in a tertiary hospital)
• Skills:
  • Strong communication and coordination abilities
  • Administrative and documentation proficiency
  • Knowledge of healthcare processes is an advantage

About Aster DM Healthcare

Aster DM Healthcare is one of the largest private healthcare providers in the GCC, operating across 25 hospitals, 116 clinics, and 238 pharmacies, with 20,500+ employees. The group emphasizes clinical excellence, patient-centric care, and a mission-driven motto: “We’ll treat you well.”