Palace Downtown Hotel
Industry: Hospitality / Hotel / Food & Beverage
Employment Type: Full Time
Experience: Minimum 1 year in hotel or upscale dining as Host/Hostess
Qualification: Bachelor’s degree or Diploma/Certificate in a related field
Salary: AED 4,000 – 7,000
Location: Dubai, United Arab Emirates
Job Description:
Palace Downtown Hotel is seeking a polished, well-organized, and guest-oriented Host/Hostess for the All-Day Dining and Asian Restaurant team. This full-time role involves greeting guests, managing reservations, providing administrative support, and coordinating efficiently with service and kitchen teams to ensure seamless operations.
Key Responsibilities:
• Warmly welcome and engage guests, creating a memorable arrival experience
• Manage reservations, seating charts, and guest profiles using SevenRooms
• Respond professionally to emails regarding bookings, confirmations, and requests
• Communicate booking instructions clearly with service and culinary teams
• Guide guests on menu items, including dietary considerations
• Maintain a tidy and organized host stand, reports, and logs
• Collaborate with service teams and management to maintain smooth restaurant operations
• Handle peak hours efficiently with strong multitasking skills
Requirements:
• Minimum 1 year experience as a Host/Hostess in a hotel or high-end restaurant
• Familiarity with SevenRooms or similar reservation software is preferred
• Strong administrative, reporting, and written communication skills
• Good knowledge of menu basics to assist guests effectively
• Knowledge of additional languages (Arabic, Russian, Chinese) is a plus
• Professional appearance and excellent hospitality etiquette
• Organized, proactive, and comfortable in a fast-paced environment
What We Offer:
• Competitive salary and service charge benefits
• Training and career growth opportunities within Palace Downtown and Emaar Hospitality Group
• Complimentary duty meals and hotel-standard benefits
• Supportive, elegant, multicultural workplace
📧 Apply:
Send your resume to [email protected]
To apply for this job email your details to queenie.t@palacehotels.com