Middlesex Savings Bank
Job Summary
Manage Support Desk functions including but not limited to:
- Man 24 x 7 support and provide support to end users by coordinating with different IT providers.
- Assist System Support Officer to develop and implement performance strategies, reports, etc.
- Develop and implement solutions using MS- SharePoint
- IT resources optimum utilization
- Propose best solutions for business requirements
- Monitor the tasks assigned to System Support team are completed according to the KPIs, SLAs, SOPs and Work instructions
- Effective communication with internal & external stakeholders
About You
To be considered in this role you must hold a Bachelor’s Degree or equivalent and with minimum 3 years of job-related experience of which 1 year should be with previous experience in supporting GHA, Airport or airline, etc. IT systems. Experience in MS SharePoint, SharePoint Designer, ASP.Net/HTML/CSS/JavaScript, etc. is an added advantage.
You should have excellent written and verbal communication skills. Good knowledge in MS Office is an essential requirement for this role. Previous experience within Airline / Aviation background is highly preferred.
Note: you will be required to attach the following
- Resume / CV
- Copy of Highest Educational Certificate
- Copy of Passport
To apply for this job please visit jobs-middlesexsavings.icims.com.