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✈️ Job Opportunity | Manager – Aviation Partner Solutions
Company: Transguard Group
Location: Dubai, UAE
Job Type: Full-time
Posted: 24 days ago
Expires: In 1 month
Ref: JB5348342
About Transguard Group
Founded in 2001, Transguard Group is the UAE’s most trusted provider of Cash Services, Security, Manpower, Facilities Management, and Aviation Solutions. With over 50,000 employees, we are a leading business support and outsourcing partner across diverse sectors.
Role Overview
We are hiring a Manager – Aviation Partner Solutions to join our Aviation Division in Dubai. This role is critical in ensuring seamless contract execution, client relationship management, and operational excellence across aviation-related services. You will support the Account Manager while leading the Operations Team, focusing on service delivery, compliance, innovation, and stakeholder engagement.
Key Responsibilities
Financial & Operational
- Ensure delivery of services meets commercial expectations and SLA/KPI targets
- Act as the liaison between Account Manager and Operations Teams
- Oversee and optimize deployments, rostering, and workforce planning
- Monitor contract compliance, financial metrics, and risk mitigation
- Lead operational reporting including daily deployment and performance analysis
Customer Engagement
- Serve as the primary contact for clients within assigned portfolios
- Foster and grow strategic partnerships at multiple client levels
- Support client engagement strategies and account development initiatives
- Offer operational insights and propose new initiatives to drive value
Process Optimization
- Analyze trends and metrics to enhance team and process efficiency
- Drive adoption of standard operating procedures and quality controls
- Promote consistent documentation, communication, and performance reporting
- Encourage a culture of continuous improvement and productivity
Innovation & Collaboration
- Implement automation tools to reduce manual tasks and improve workflows
- Stay updated on aviation industry trends and technologies
- Facilitate interdepartmental collaboration to enhance service and innovation
- Support business unit collaboration on cross-functional improvement projects
Candidate Requirements
- Minimum 5 years of experience in aviation, operations, or a related leadership role
- Background in airside operations, cargo, or aircraft appearance is a plus
- University or college degree
- Strong experience in rostering, deployments, and client management
- Solid knowledge of aviation operational procedures
- Excellent communication, reporting, and process documentation skills
- Valid UAE driving license and own vehicle
How to Apply
Apply through the Transguard Group careers portal and search using Ref: JB5348342
