Coordinator-Facilities Management Soft Services (HQ)

Job Opportunity | Coordinator – Facilities Management (Soft Services)
Company: Transguard Group
Location: Dubai, UAE (DAFZA – Dubai Airport Freezone)
Job Type: Full-time
Posted: 18 days ago
Expires: In 1 month
Ref: JB5335983

About Transguard Group

Founded in 2001, Transguard Group is the UAE’s leading provider of Cash Services, Security Services, Manpower Solutions, Facilities Management, and Aviation Services, employing over 50,000 professionals from diverse backgrounds.

Position Overview

We are currently hiring a Coordinator – Facilities Management (Soft Services) to support our Integrated Facilities Services team at HQ in DAFZA, Dubai. The role supports the delivery of high-quality cleaning and soft services operations across multiple sites, while ensuring compliance with contract requirements and customer satisfaction.

Key Responsibilities

Financial

  • Ensure accurate daily staff deployment as per contract
  • Manage invoicing and client approvals within deadlines
  • Maintain contractual KPIs for service delivery
  • Assist in smooth IFS operations coordination

Customer

  • Coordinate with internal teams for new contract mobilization
  • Maintain clear communication with internal departments and clients
  • Act quickly on client escalations and operational needs
  • Conduct regular cleaning audits across contracts
  • Manage cleaning resources across all assigned sites

Process

  • Develop and manage work schedules based on contractual scope
  • Report service variations to the Operations Manager
  • Utilize CAFM systems for operations tracking
  • Maintain admin records: incidents, leave, disciplinary actions

Innovation

  • Identify and implement technological improvements in cleaning
  • Develop and trial new cleaning methods for effectiveness
  • Customize cleaning plans for unique client needs

Required Skills & Experience

  • 2–3 years of experience in a similar role
  • BICS certification or equivalent is preferred
  • Proficient in English (written & spoken)
  • Valid UAE driving license
  • Strong computer and reporting system knowledge
  • Deep understanding of cleaning equipment, chemicals, and methods

How to Apply

To apply, visit the Transguard Careers portal and search for Ref: JB5335983