Birthday Coordinator / Cashier

Kids HQ Arcade LLC is seeking a friendly and customer-focused Birthday Coordinator / Cashier to join its team in Al Barsha 2, Dubai, managing birthday party bookings, coordinating events, and handling cashiering responsibilities.

Key Responsibilities:

• Handle birthday party inquiries, bookings, and customer follow-ups.
• Coordinate with parents and guests regarding party packages, requirements, and payment details.
• Manage school booking inquiries and coordinate visits and events.
• Respond professionally to phone calls, WhatsApp messages, emails, and customer requests.
• Oversee birthday party setup and execution to ensure a smooth and enjoyable experience.
• Promote and upsell party packages, add-ons, and additional services to achieve sales targets.
• Maintain booking calendars and ensure event details are communicated with relevant teams.
• Process customer payments and maintain accurate cashiering and transaction records.

Requirements:

• High School Diploma or Bachelor’s Degree in Business Administration, Hospitality, or a related field.
• Minimum 1–2 years of experience in customer service, events, or sales.
• Previous experience in a Family Entertainment Center (FEC) is preferred.
• Excellent communication and interpersonal skills.
• Strong customer handling and problem-solving abilities.
• Professional, friendly, and service-oriented attitude.