CallAdoc
Company: CallAdoc
Location: Dubai, United Arab Emirates (Remote/On-site)
Employment Type: Full Time
Experience: 2 to 4 years
Qualification: Bachelor’s Degree holder
Salary: AED 4,000 – 7,000/month
Languages: English (mandatory); Arabic or Hindi (preferred)
Job Description:
We’re Hiring: Customer Service Executive – Join CallAdoc!
Do you have a passion for helping people and delivering outstanding service? Join CallAdoc, one of the UAE’s leading telehealth providers, and help us make healthcare accessible, reliable, and compassionate—anytime, anywhere.
Key Responsibilities:
- Handle patient inquiries via calls, WhatsApp, and emails
- Schedule virtual consultations, follow-ups, and appointment reminders
- Assist patients with insurance, billing, and subscription questions
- Maintain a high standard of professionalism, patience, and empathy
- Coordinate with doctors, dietitians, and internal support teams to ensure seamless care delivery
Who We’re Looking For:
- Excellent verbal and written communication skills
- 2–4 years of customer service experience (experience in healthcare is a plus)
- Tech-savvy with the ability to use CRM tools and scheduling systems
- Strong multitasking and time management skills
- Fluent in English; proficiency in Arabic or Hindi is an advantage
Why Join CallAdoc?
- Be part of an innovative, mission-driven telehealth company
- Collaborative and fast-paced work environment
- Opportunities for professional development
- Contribute to a service that makes a real impact on people’s lives
How to Apply:
Send your updated resume with the subject line:
“Application – Customer Service Executive”
to [email protected].
Only shortlisted candidates will be contacted.
To apply for this job email your details to career@calladoc.ae