Confidential
A Dubai-based company is looking for a dedicated Customer Support professional to strengthen its team. This role suits candidates with prior customer service experience who genuinely enjoy helping people and can stay composed while juggling inquiries across several communication channels.
You’ll be the front line for customer questions, resolving issues quickly and keeping the overall experience positive, whether the customer reaches out by phone, email, live chat, or social media. Hindi language proficiency is mandatory for this role, and immediate joiners will be given preference.
Because customer support often means thinking on your feet, the role rewards people who can stay calm under pressure, communicate clearly, and know when an issue needs to be escalated versus resolved on the spot.
Key Responsibilities:
- Respond promptly and professionally across phone, email, chat, and social media
- Resolve customer concerns efficiently while maintaining satisfaction
- Provide accurate information on products and services
- Maintain clear, professional communication with customers
- Record interactions and follow up on pending issues
- Support the team in delivering a positive customer experience
Requirements:
- Minimum 1 year of customer support experience
- Hindi language proficiency mandatory
- Good verbal and written communication skills
- Strong problem-solving and interpersonal abilities
- Able to manage multiple inquiries in a fast-paced environment
- Immediate joiners preferred
To apply for this job email your details to hiring.wpa@gmail.com