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Guest Service Agent

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Ramada Downtown Abu Dhabi

Ramada Downtown Abu Dhabi is looking for an enthusiastic, hardworking Guest Service Agent to join its hospitality team. This role suits candidates genuinely passionate about guest relations and delivering excellent customer service within a professional hotel environment.

You’ll assist guests throughout their stay, handle service requests, and make sure every interaction leaves a positive impression. Candidates must currently be available in Abu Dhabi and ready to join immediately, so this opportunity moves fast.

Hotel front-desk work rewards people who genuinely enjoy hospitality — reading a guest’s mood, anticipating small needs before they’re asked, and staying warm and composed even during a busy check-in rush.

Key Responsibilities:

  • Welcome guests and provide professional assistance throughout their stay
  • Handle guest inquiries, requests, and concerns promptly and warmly
  • Ensure excellent customer service and maintain hospitality standards
  • Coordinate with other departments to support smooth hotel operations
  • Maintain accurate guest information and follow hotel procedures

Requirements:

  • Must be currently available in Abu Dhabi, UAE
  • Ready to join immediately
  • Strong communication and customer service skills
  • Able to work in a fast-paced hospitality environment

To apply for this job email your details to hrm@ramadadowntownauh.com