Home Service Coordinator

    Service Coordinator

    Gorica Group

    Industry: Mechanical Engineering / Automobile Engineering / Service Operations

    Employment Type: Full Time

    Experience: 1–3 years in service coordination, workshop operations, or customer service

    Qualification: Diploma in Mechanical Engineering or Automobile Engineering

    Salary: AED 5,000 – 10,000 (estimated)

    Location: Jebel Ali, Dubai, United Arab Emirates

    Company: Gorica Group

    Job Overview

    Gorica Group is seeking a dedicated and organized Service Coordinator to support its operations team in Jebel Ali, Dubai. This role is ideal for candidates with experience in workshop operations, service coordination, or customer support within the mechanical or automobile industry.

    Key Responsibilities

    • Coordinate daily service and workshop operations
    • Communicate with customers regarding schedules, updates, and service requirements
    • Support technicians and service teams with operational coordination
    • Maintain service records, reports, and operational documentation
    • Handle customer inquiries and resolve service-related concerns
    • Coordinate between departments for timely completion of services
    • Monitor workflow and support operational efficiency improvements
    • Assist with administrative and reporting activities related to service operations

    Requirements

    • Diploma in Mechanical Engineering or Automobile Engineering
    • 1–3 years of relevant experience in service coordination or workshop operations
    • Good technical understanding and problem-solving skills
    • Strong IT and computer skills
    • Excellent written and spoken English communication skills
    • Ability to multitask in a fast-paced environment
    • Strong organizational and coordination abilities

    Preferred Skills

    • Arabic language skills are an advantage
    • Experience in engineering, automobile, or industrial service operations preferred
    • Professional customer interaction and service handling skills

    Why Join Gorica Group

    • Opportunity to work with a well-established company in Dubai
    • Professional and supportive working environment
    • Exposure to technical service and workshop operations
    • Career growth opportunities within the engineering and service industry

    How to Apply

    Interested candidates can apply by sending their resume.

    To apply for this job email your details to hr@goricagroup.com