Concord
Concord is looking for a proactive, detail-oriented Commercial Executive to join its Dubai team. This role suits someone with a background in commercial operations, customer service, or logistics coordination who can prepare quotations, manage customer contracts, and keep communication flowing smoothly between clients and internal departments in a fast-paced transportation and logistics environment.
Key Responsibilities
- Respond promptly to customer inquiries about transportation service needs
- Prepare, review, and submit accurate quotations and commercial proposals
- Maintain complete records of inquiries, quotations, and approvals within the Transportation Management System (TMS)
- Track finalized quotations, customer-specific pricing, and any revisions
- Follow up with customers on quotation feedback and secure order confirmations
- Monitor shipment progress and keep customers updated on order status
- Coordinate contract renewals, scope changes, and customer onboarding
- Handle customer concerns around pricing, service scope, and operations
- Work with the engineering team to confirm fleet suitability and route feasibility before submitting proposals
- Coordinate with operations on shipment schedules and mobilization plans
- Liaise with finance on account reconciliation and credit control matters
- Share progress updates and recommended actions with the Commercial Manager
Requirements
- Experience in commercial operations, logistics, transportation, or customer service
- Strong organizational skills and the ability to manage multiple deadlines
- Excellent verbal and written communication skills
- Ability to prepare accurate commercial quotations and pricing proposals
- Strong customer relationship management and follow-up skills
- Comfortable collaborating across cross-functional teams
- Working knowledge of Transportation Management Systems (TMS), logistics operations, and MS Office
To apply for this job email your details to admin@concorddxb.com