Front Desk / Customer Service

A new healthcare project in Abu Dhabi needs experienced, customer-focused Front Desk / Customer Service professionals for its growing team. A good match for candidates from a healthcare background who enjoy delivering strong patient support and keeping the front office running smoothly.

You’ll help patients with registration, appointment scheduling, insurance coordination, and general questions while providing top-notch service. Male and female applicants, including Arabic-speaking and Filipino candidates with international experience, are encouraged to apply.

Key Responsibilities:

• Welcome patients and visitors professionally
• Handle patient registration and maintain accurate records
• Schedule and manage patient appointments
• Coordinate with insurance providers on approvals and documentation
• Respond to enquiries and deliver strong patient support

Requirements:

• Medical or healthcare background
• Minimum 3 years of healthcare experience
• Experience with registration, scheduling, insurance coordination, and customer enquiries
• Excellent communication and interpersonal skills